Frequently Asked Questions
Everything you need to know about purchasing and maintaining your Fellowes Shredder.
What is the standard shipping time for Fellowes Shredders?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.
Does my shredder come with a manufacturer warranty?
Yes, all Fellowes shredders include a standard manufacturer warranty covering defects in materials and workmanship. The duration varies by model, typically ranging from 1 to 5 years.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging and in new, unused condition to qualify for a full refund.
How often should I oil my Fellowes shredder?
To maintain peak performance and extend the life of the cutters, we recommend oiling your cross-cut or micro-cut shredder every time you empty the waste bin or at least twice a month.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure financing options like Affirm for high-capacity commercial models.
Can these shredders handle staples and credit cards?
Most Fellowes models are designed to handle staples and credit cards; however, capabilities vary by model. Please check the specific product description for the 'Sheet Capacity' and 'Media Type' specifications.